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Has anyone else noticed that The Trib was actually sent in error, before it was finished and ready to send out? I'm actually hopping mad because a developer was supposed to be fixing several major problems with our newsletter software and by accident, he sent a half finished newsletter our to our whole membership.
That is very bad for heaps of reasons. Firstly, it was not finished and so, it looks really amateurish. Secondly, it was still full of bugs which he was supposed to be fixing (like the fact that the new forums threads just repeat the same one, over and over.
Thirdly, there was no unsubscribe link which has upset a lot of recipients. We are trying to be responsible about email messages so in future all mail that comes from us will give recipients the option to unsubscribe.
Fourthly, this half finished, half baked newsletter was sent through the same mail server that sends out really important emails like new member's passwords. Our IP has now been trashed because of this and so now we're finding that users who have Hotmail, Yahoo and Gmail accounts, never receive their passwords. This puts us right back to square one, where we were before we changed to this new site. Moving to a new server gave us a fresh start but that has now been scuppered.
I am so cross about this! You have no idea how angry I am! If you received this issue of The Trib, please accept my apologies.
Hugs, Katie x
