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Most Viewed FAQs

Most Recent FAQs

  • Although we take great care of your data, we suggest that you change your password every now and then, to help keep your membership accou...

    Although we take great care of your data, we suggest that you change your password every now and then, to help keep your membership account safe from prying eyes.  You can never be too careful so this is a good habit to get into.

     

    To change it just click the “Settings” buttons in the menu at the top of any page, then choose the “Password” button.  You will need to enter your old password first, in order to prove you are the account holder and then enter your new password twice, to make sure you typed it right. 

     

    Try to make your password at least eight characters long and include some numbers and special characters (like asterisks or exclamation marks) as well as alphabetic characters.  Clicking the “Change Password” button will obliterate your old password and enable the new one.

  • Contact an administrator using the Contact Form which is available from the main menu.

    Contact an administrator using the Contact Form which is available from the main menu.

  • If you can't remember your password, click on “Forgotten Password” and you will be taken to a page where you can reset it.&nb...

    If you can't remember your password, click on “Forgotten Password” and you will be taken to a page where you can reset it. 


    We can’t send you the old password for security reasons but we can issue you with a shiny new one.  Just follow the instructions on the page and in the message we'll send to the email address specified in your account.

  • To edit your profile into just go to your profile page and click on the link in the left column which says, “Edit my profile”...

    To edit your profile into just go to your profile page and click on the link in the left column which says, “Edit my profile”.  Remember to click the “Save” button at the bottom of the form when you have finished making changes, or your new information will not be recorded. 


    On the same page you can click the “Edit My Photo” button, near the top, to upload a new profile picture.  Photos are automatically resized.  Clicking the “Profile Style” button allows you to add your own CSS code, to give your profile a more personalized look.