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Lucy Diamond 's Entries

204 blogs
  • 27 Feb 2005
    Testing the water I went to Mummy’s for dinner last night. Although she’s seen me dressed several times that was the first time I’d actually spent the whole evening there in Lucy mode. Always a chance she will have unexpected visitors but I wasn’t too bothered; I feel I can stop hiding from everyone now so if anyone had come round they would have found out, er, the quick way, ie none of this breaking it gently stuff. Nope, in at the deep end, "Hi I’m Lucy…", no faffing about. Perhaps that would be easier than sitting people down and trying to explain it to them whilst I’m in drab. I can see their minds whirring away trying to imagine me as a woman, probably seeing me as a cross between Lily Savage, Danny LaRue and the not-so-blokey-bloke sitting before them. So I always like to show a few pics after telling people about me; hopefully my actual image is an improvement on their media-influenced preconceptions. Despite people’s jaws dropping to the floor when I tell them they have all so far said they weren’t really surprised. I guess they weren’t expecting this but they knew there was something about me… Of course if my dad had turned up last night that would be different, my bravado would quickly melt away into the consistency of very wobbly jelly. But I don’t think I would have hidden. I am waiting a couple of weeks for certain events to pass by then I will tell him, but if he does find out in the meantime it would be silly to deny it. Mum and I talked a lot about this. It’s in her nature to be reassuring, but I tried to tell her that is really not what I need. I just need to talk honestly and openly and hear her thoughts, feelings and fears. And to be able to explain my own feelings and fears without being told that "everything will be alright". Everything, in actual fact, is going to be bloody difficult from now on, so let’s be real about it. She is right though, whether she knows it to be true or not, for everything will be alright, in the long run, and that’s exactly why I’ve made the decisions I’ve made, so that everything will one day be alright. As Lennon & McCartney said, "It’s getting better all the time". On the way there last night I called in at my local supermarket, not really because I needed to, just because I could. I’ve shopped there 2 or 3 times a week for over 10 years so they all must recognise me by now. Of course that’s always been in drab, albeit with girly hair and nails. I couldn’t help wondering if the woman on the checkout recognised me last night or if she was just being friendly, perhaps trying to project her lack of prejudice, which she did very well. She asked how I was, asked if it was still cold outside, and chatted away saying there was more snow on the way and stuff. She was very lovely actually, she must have read me, but didn’t bat an eyelid. It was fairly quiet in there, an hour before closing on a Saturday evening, but I’m certain no-one noticed me. I’ve read that people’s blink rate drops in supermarkets, as they become engrossed in groceries. Perhaps all the other customer were merely in their usual semi-hypnotic state, but it has to be said that when I’m in drab I always get stared at. Not this time though. As I packed my bag at the checkout a queue formed behind me and I tried to be as inconspicuous as possible. I did notice one little girl who seemed to be trying to get a better look, peeping out from behind her mummy, but who knows, maybe she just noticed that my hair was 2 slightly different shades of blonde. Pippa gave me a clip on hair extension a while ago and this was the first time I’ve worn it, it works well, but despite a recent hair-dyeing session my own hair is still just a hint darker, but not much. (New pics with my own hair have been added to my album by the way, including one from last night). If nothing else I’ve proved that I can go to my local supermarket without being lynched. In a very mild and moderate sense, this is quite a relief. I guess I just wanted a taste of things to come, very soon I will be venturing out dressed all the time, easy in Manchester, they are well used to it there, but surely more of a novelty in this small-minded and conservative town. Lucy’s wake-up call will be arriving shortly in a sleepy town near you! xx
    496 Posted by Lucy Diamond
  • Testing the water I went to Mummy’s for dinner last night. Although she’s seen me dressed several times that was the first time I’d actually spent the whole evening there in Lucy mode. Always a chance she will have unexpected visitors but I wasn’t too bothered; I feel I can stop hiding from everyone now so if anyone had come round they would have found out, er, the quick way, ie none of this breaking it gently stuff. Nope, in at the deep end, "Hi I’m Lucy…", no faffing about. Perhaps that would be easier than sitting people down and trying to explain it to them whilst I’m in drab. I can see their minds whirring away trying to imagine me as a woman, probably seeing me as a cross between Lily Savage, Danny LaRue and the not-so-blokey-bloke sitting before them. So I always like to show a few pics after telling people about me; hopefully my actual image is an improvement on their media-influenced preconceptions. Despite people’s jaws dropping to the floor when I tell them they have all so far said they weren’t really surprised. I guess they weren’t expecting this but they knew there was something about me… Of course if my dad had turned up last night that would be different, my bravado would quickly melt away into the consistency of very wobbly jelly. But I don’t think I would have hidden. I am waiting a couple of weeks for certain events to pass by then I will tell him, but if he does find out in the meantime it would be silly to deny it. Mum and I talked a lot about this. It’s in her nature to be reassuring, but I tried to tell her that is really not what I need. I just need to talk honestly and openly and hear her thoughts, feelings and fears. And to be able to explain my own feelings and fears without being told that "everything will be alright". Everything, in actual fact, is going to be bloody difficult from now on, so let’s be real about it. She is right though, whether she knows it to be true or not, for everything will be alright, in the long run, and that’s exactly why I’ve made the decisions I’ve made, so that everything will one day be alright. As Lennon & McCartney said, "It’s getting better all the time". On the way there last night I called in at my local supermarket, not really because I needed to, just because I could. I’ve shopped there 2 or 3 times a week for over 10 years so they all must recognise me by now. Of course that’s always been in drab, albeit with girly hair and nails. I couldn’t help wondering if the woman on the checkout recognised me last night or if she was just being friendly, perhaps trying to project her lack of prejudice, which she did very well. She asked how I was, asked if it was still cold outside, and chatted away saying there was more snow on the way and stuff. She was very lovely actually, she must have read me, but didn’t bat an eyelid. It was fairly quiet in there, an hour before closing on a Saturday evening, but I’m certain no-one noticed me. I’ve read that people’s blink rate drops in supermarkets, as they become engrossed in groceries. Perhaps all the other customer were merely in their usual semi-hypnotic state, but it has to be said that when I’m in drab I always get stared at. Not this time though. As I packed my bag at the checkout a queue formed behind me and I tried to be as inconspicuous as possible. I did notice one little girl who seemed to be trying to get a better look, peeping out from behind her mummy, but who knows, maybe she just noticed that my hair was 2 slightly different shades of blonde. Pippa gave me a clip on hair extension a while ago and this was the first time I’ve worn it, it works well, but despite a recent hair-dyeing session my own hair is still just a hint darker, but not much. (New pics with my own hair have been added to my album by the way, including one from last night). If nothing else I’ve proved that I can go to my local supermarket without being lynched. In a very mild and moderate sense, this is quite a relief. I guess I just wanted a taste of things to come, very soon I will be venturing out dressed all the time, easy in Manchester, they are well used to it there, but surely more of a novelty in this small-minded and conservative town. Lucy’s wake-up call will be arriving shortly in a sleepy town near you! xx
    Feb 27, 2005 496
  • 22 Feb 2005
    That was the year that was February 22nd, the date I joined Trannyweb, one year ago. Oh how my life has changed already, but more importantly, oh how I intend to change my life even more, oh how I have taken control to determine my own direction, the one that is right for me. I often wonder how my life would be now, had I not found Trannyweb. It would certainly be different. Maybe I still would have never been out dressed, oh how that has changed my outlook on life, maybe I would still be drifting aimlessly, maybe I would never have met such wonderful people. For it’s not a website that has changed my life, it’s the people on it, and the chance to meet them and get to know them. And more even, in finding Trannyweb I have found love, something I can honestly say I wasn’t looking for. But it’s all very real. Some may imagine that an online community is not real life, for some people it may not be, for me it has helped me reach out, and get more of a life than I ever had. I’ve always wanted to be a girl, for as long as I can remember, and it’s always been frustrating. But now the frustration lies not at my core, is not the basis of my personality, but is peripheral to the day to day difficulties and practicalities I have, or will have to overcome living in the role of a female. In fact, I gleefully embrace all the problems I have to deal with, or am about to face. I was out on Saturday night, with Pippa, Cerys, Shan, and others. I met several new girls and was very politely chatted up by a guy in one of the clubs, and talked to many of them about various aspects of gender and attitude towards it, including my own situation, feelings and appearance. I thrive on this kind of feedback, not people’s opinion of me as such, just the way people view or approach life in different ways. I continue to learn about myself through interaction with others, something else I do differently now, better I hope. I wish my family would realise that they are not going to teach me anything about myself by telling me what they think is right for me; a long-running, and quite ridiculous misconception among my family I feel. "You should do this, you should be more like this, you should be interested in these things…" is not good advice, it’s not advice at all. "Go out and do your own thing", would be more appropriate. That frustrates me; people seeing my life and myself from their own perspective, but I hope it has taught me not to do the same. My father knows there is "something about me". Although he has never directly asked me, "Is there something you want to tell me?" I know he’s thinking it. I hope the shocking truth will at least unburden him of any misconceptions he may have of me, and he will finally realise that trying to persuade me to take an interest in competitive sport is futile. I’d rather learn about dressmaking than cricket. People have suggested that it would be better just to tell him and get it over with, and I agree. But there are genuine reasons for me delaying this, it would be wrong to go into them here, but it’s not because I’m scared. I don’t avoid things because I’m scared of them, not anymore, bungee jumping and parachuting excepted. But I will be telling him soon, and I feel this will be a major change, a turning point in my life, yes another one, for it’s a twisty turny path that we lead. When he knows, I will have no reason to hide my true self to anyone, no reason not to go out dressed in my own town, and that makes me see things more clearly, and more realistically. A long way to go yet, but my determination will never waiver. I hope, with all my heart, that Trannyweb will continue to thrive, and above all that other people find what I have find on it: hope, direction, love, peace of mind, and beautiful people. Thank you everyone, thank you so much. xx Oh and yes, I went out wigless for the first time on Saturday. It was a bit scary not having all that hair to hide behind but it felt natural, and much more comfortable. I wish my hair was longer, but patience is a virtue…
    474 Posted by Lucy Diamond
  • That was the year that was February 22nd, the date I joined Trannyweb, one year ago. Oh how my life has changed already, but more importantly, oh how I intend to change my life even more, oh how I have taken control to determine my own direction, the one that is right for me. I often wonder how my life would be now, had I not found Trannyweb. It would certainly be different. Maybe I still would have never been out dressed, oh how that has changed my outlook on life, maybe I would still be drifting aimlessly, maybe I would never have met such wonderful people. For it’s not a website that has changed my life, it’s the people on it, and the chance to meet them and get to know them. And more even, in finding Trannyweb I have found love, something I can honestly say I wasn’t looking for. But it’s all very real. Some may imagine that an online community is not real life, for some people it may not be, for me it has helped me reach out, and get more of a life than I ever had. I’ve always wanted to be a girl, for as long as I can remember, and it’s always been frustrating. But now the frustration lies not at my core, is not the basis of my personality, but is peripheral to the day to day difficulties and practicalities I have, or will have to overcome living in the role of a female. In fact, I gleefully embrace all the problems I have to deal with, or am about to face. I was out on Saturday night, with Pippa, Cerys, Shan, and others. I met several new girls and was very politely chatted up by a guy in one of the clubs, and talked to many of them about various aspects of gender and attitude towards it, including my own situation, feelings and appearance. I thrive on this kind of feedback, not people’s opinion of me as such, just the way people view or approach life in different ways. I continue to learn about myself through interaction with others, something else I do differently now, better I hope. I wish my family would realise that they are not going to teach me anything about myself by telling me what they think is right for me; a long-running, and quite ridiculous misconception among my family I feel. "You should do this, you should be more like this, you should be interested in these things…" is not good advice, it’s not advice at all. "Go out and do your own thing", would be more appropriate. That frustrates me; people seeing my life and myself from their own perspective, but I hope it has taught me not to do the same. My father knows there is "something about me". Although he has never directly asked me, "Is there something you want to tell me?" I know he’s thinking it. I hope the shocking truth will at least unburden him of any misconceptions he may have of me, and he will finally realise that trying to persuade me to take an interest in competitive sport is futile. I’d rather learn about dressmaking than cricket. People have suggested that it would be better just to tell him and get it over with, and I agree. But there are genuine reasons for me delaying this, it would be wrong to go into them here, but it’s not because I’m scared. I don’t avoid things because I’m scared of them, not anymore, bungee jumping and parachuting excepted. But I will be telling him soon, and I feel this will be a major change, a turning point in my life, yes another one, for it’s a twisty turny path that we lead. When he knows, I will have no reason to hide my true self to anyone, no reason not to go out dressed in my own town, and that makes me see things more clearly, and more realistically. A long way to go yet, but my determination will never waiver. I hope, with all my heart, that Trannyweb will continue to thrive, and above all that other people find what I have find on it: hope, direction, love, peace of mind, and beautiful people. Thank you everyone, thank you so much. xx Oh and yes, I went out wigless for the first time on Saturday. It was a bit scary not having all that hair to hide behind but it felt natural, and much more comfortable. I wish my hair was longer, but patience is a virtue…
    Feb 22, 2005 474
  • 14 Feb 2005
    A Valentine’s day message I was talking to my love, Pippa last night, as we do. As it turned midnight and valentine’s day was upon us the conversation turned towards our meeting, our friendship, our first night together, what the hell happened? It was something neither of us had really expected, though perhaps had hoped for. I instantly liked Pippa when I first met her, warm and chatty, and we seemed to have quite a few things in common. It was a fun night, Cathy also being present, but of course at the end of it we each went our separate ways. Pippa and I had already chatted online quite a bit, especially when this night out had been arranged, but after we seemed closer, had more to chat about. She kept me up VERY late many times when I was working the next day but her humour was very moreish, and the time just flew, often 4am before I knew it, but I never wanted to stop. Sometimes I was unable to type, creased up with laughter, and had to resort to something I ever so slightly despise - text message style, "LOL". I had to apologise for doing this but explained when I typed that it was only because I wasn’t capable of typing anything else. The second time we met in person was at the Transmission second birthday party in Manchester, at one of the clubs we had visited on our first night out. Pippa hadn’t been able to book a hotel room, but I had a twin room so was glad to let her share. We were both a bit nervous about seeing each other in drab for the first time, but of course that was just us being silly. Something clicked as soon as she walked in the room, we sat on the bed and dived into conversation about nails, clothes, make up etc; things I’d never really had the chance to discuss properly with anyone, so despite its simplicity it was very special for me. We had a great night. Drank, danced, chatted, general partyment. I didn’t want to go to bed, so Pippa left me to it, and I stayed up until, actually I’m not sure, but I think I only had half an hour sleep or so before we had to get up and vacate our room. I knew that night, within 5 minutes in fact, that there was something special between us, a special friendship at least, so when a couple of weeks later Pippa said she would like to visit I was more than happy to have her. The night she first stayed here will remain in our hearts and minds forever. Whilst I was cooking dinner Pippa said she hadn’t given me a hug yet, and was sorry that she didn’t do that as soon as she arrived, well she was all in leathers and crash helmet and stuff, not very tactile. About bloody time I thought, so we hugged. It was special. Something in the depths of my soul bubbled up closer to the surface and said, "Cooee Lucy, let me out, I’ve been hidden away for too long". It was a very lovely, lingering hug, Pippa felt wonderful and there was something electrifying between us. I had to break away as I was rapidly losing interest in the cooking. Neither of us wanted to let go though. We still talk about "that hug" even now. Bedtime, shall we say euphemistically, was not taken for granted, but it just had to happen, all that electricity had to be dissipated, and it felt so natural; it was meant to be. Very, very special, not to mention absolutely bloody mindblowingly amazing. I have to pinch myself sometimes; falling in love with a man, transgendered or otherwise was something I had never in my life anticipated, and the love I feel for Pip is as strong, if not stronger than the love I have felt for any woman. Somehow it’s more real, I still don’t know why, but maybe it’s best not to, or maybe one simply can’t, explain these things in words. To me, only three words matter when it comes to Pip: I love you. Not that this stops us talking incessantly of course. Thanks yet again, for everything Pip, for all you have done for me and for all you mean to me and for all that you are. Whatever happens, whether this is the only Valentine’s day we shall ever share together (we’ll have ours on Saturday ok babe?) or whether it be the first of many, you’ll always be in my heart and will always be a special person. Whatever happens, je ne regrette rien. xx
    463 Posted by Lucy Diamond
  • A Valentine’s day message I was talking to my love, Pippa last night, as we do. As it turned midnight and valentine’s day was upon us the conversation turned towards our meeting, our friendship, our first night together, what the hell happened? It was something neither of us had really expected, though perhaps had hoped for. I instantly liked Pippa when I first met her, warm and chatty, and we seemed to have quite a few things in common. It was a fun night, Cathy also being present, but of course at the end of it we each went our separate ways. Pippa and I had already chatted online quite a bit, especially when this night out had been arranged, but after we seemed closer, had more to chat about. She kept me up VERY late many times when I was working the next day but her humour was very moreish, and the time just flew, often 4am before I knew it, but I never wanted to stop. Sometimes I was unable to type, creased up with laughter, and had to resort to something I ever so slightly despise - text message style, "LOL". I had to apologise for doing this but explained when I typed that it was only because I wasn’t capable of typing anything else. The second time we met in person was at the Transmission second birthday party in Manchester, at one of the clubs we had visited on our first night out. Pippa hadn’t been able to book a hotel room, but I had a twin room so was glad to let her share. We were both a bit nervous about seeing each other in drab for the first time, but of course that was just us being silly. Something clicked as soon as she walked in the room, we sat on the bed and dived into conversation about nails, clothes, make up etc; things I’d never really had the chance to discuss properly with anyone, so despite its simplicity it was very special for me. We had a great night. Drank, danced, chatted, general partyment. I didn’t want to go to bed, so Pippa left me to it, and I stayed up until, actually I’m not sure, but I think I only had half an hour sleep or so before we had to get up and vacate our room. I knew that night, within 5 minutes in fact, that there was something special between us, a special friendship at least, so when a couple of weeks later Pippa said she would like to visit I was more than happy to have her. The night she first stayed here will remain in our hearts and minds forever. Whilst I was cooking dinner Pippa said she hadn’t given me a hug yet, and was sorry that she didn’t do that as soon as she arrived, well she was all in leathers and crash helmet and stuff, not very tactile. About bloody time I thought, so we hugged. It was special. Something in the depths of my soul bubbled up closer to the surface and said, "Cooee Lucy, let me out, I’ve been hidden away for too long". It was a very lovely, lingering hug, Pippa felt wonderful and there was something electrifying between us. I had to break away as I was rapidly losing interest in the cooking. Neither of us wanted to let go though. We still talk about "that hug" even now. Bedtime, shall we say euphemistically, was not taken for granted, but it just had to happen, all that electricity had to be dissipated, and it felt so natural; it was meant to be. Very, very special, not to mention absolutely bloody mindblowingly amazing. I have to pinch myself sometimes; falling in love with a man, transgendered or otherwise was something I had never in my life anticipated, and the love I feel for Pip is as strong, if not stronger than the love I have felt for any woman. Somehow it’s more real, I still don’t know why, but maybe it’s best not to, or maybe one simply can’t, explain these things in words. To me, only three words matter when it comes to Pip: I love you. Not that this stops us talking incessantly of course. Thanks yet again, for everything Pip, for all you have done for me and for all you mean to me and for all that you are. Whatever happens, whether this is the only Valentine’s day we shall ever share together (we’ll have ours on Saturday ok babe?) or whether it be the first of many, you’ll always be in my heart and will always be a special person. Whatever happens, je ne regrette rien. xx
    Feb 14, 2005 463
  • 06 Feb 2005
    Now where were we…? My cousin, Tracy came for dinner last night. I’m very fond of her, we’re quite close though I don’t get to see her that often as she lives about an hour away, and is a busy girl. However this week one of our relatives moved into the area, which means that Tracy will be visiting more often, and hopefully will call in on me from time to time. If I haven’t scared her off that is, I don’t think I did… I’d wanted to tell her about me for ages; it’s the people close to you that you actually want to tell. So last night I did. I wish I’d filmed it or something because she showed the perfect way of how to react when someone tells you they are transsexual. She was brilliant, and I was amazed by her calmness, understanding and her Tracyness in general. I should be getting used to telling people by now but something in my head seems to tell me that it’s going to be difficult. I needn’t have been apprehensive. We are lifelong friends, lived close to each other when we were young, then when our family moved away we still used to visit every other week, or they would come to us. I always looked forward to that, having a girl to play with, just to associate with really, and I saw myself in her. All throughout my life it’s been strangely comforting to see her grow up, and see how I could have been had I been given the right body. She said to me last night, "I always knew we had a lot in common but I never realised quite how much." I knew though, always. She also said she wasn’t surprised, although she had no idea (there could be a pattern forming here), it just all kind of made sense. I showed her my (best) photo’s and she was stunned. "IS THAT YOU?!" "Er, yes…" "OH MY GOD…!" She thought I looked better as a woman and I had to agree. It looks better to me because I look like I feel inside. Wearing drab and seeing myself like that looks, well, weird. When I said I had something to tell her she said "Oh god…", I said it may seem a bit strange, but just to try and go with it. She said, "Is it anything to do with that nail varnish you’re wearing?" It was just clear varnish, actually the nail strengthener that mum had bought me for Christmas (great stuff), but yes, it was something to do with that. She thought I was going to tell her I’m gay or something, perhaps what most people first think when you sit them down with a serious look on your face, but no, I’m not that. It was fine though, no, it was actually very lovely; she wanted to know all about it, how it had affected me, what I had been up to in the last year, where I wanted to go from here. She thought I was very brave, and above all honest. The honesty thing is kind of a key factor in my decision to finally do something about myself. I can’t go around being a fake person, meeting people and not showing who I really am, lying to friends and family about what I’m doing, who my "other" friends are… it grinds you down, and I hate the feeling of falseness it brings. So when I tell someone close to me it’s bound to be a weight off my mind, something off my chest… but when the people close to me react in such a positive and caring way, it’s truly wonderful, and gives me that little bit of extra strength, and determination to do what’s right, and reassurance that what I’m doing IS right. When we were saying goodbye she grabbed both my hands, looked me in the eye and said, "Thank you, thank you". No Tracy, thank YOU.
    454 Posted by Lucy Diamond
  • Now where were we…? My cousin, Tracy came for dinner last night. I’m very fond of her, we’re quite close though I don’t get to see her that often as she lives about an hour away, and is a busy girl. However this week one of our relatives moved into the area, which means that Tracy will be visiting more often, and hopefully will call in on me from time to time. If I haven’t scared her off that is, I don’t think I did… I’d wanted to tell her about me for ages; it’s the people close to you that you actually want to tell. So last night I did. I wish I’d filmed it or something because she showed the perfect way of how to react when someone tells you they are transsexual. She was brilliant, and I was amazed by her calmness, understanding and her Tracyness in general. I should be getting used to telling people by now but something in my head seems to tell me that it’s going to be difficult. I needn’t have been apprehensive. We are lifelong friends, lived close to each other when we were young, then when our family moved away we still used to visit every other week, or they would come to us. I always looked forward to that, having a girl to play with, just to associate with really, and I saw myself in her. All throughout my life it’s been strangely comforting to see her grow up, and see how I could have been had I been given the right body. She said to me last night, "I always knew we had a lot in common but I never realised quite how much." I knew though, always. She also said she wasn’t surprised, although she had no idea (there could be a pattern forming here), it just all kind of made sense. I showed her my (best) photo’s and she was stunned. "IS THAT YOU?!" "Er, yes…" "OH MY GOD…!" She thought I looked better as a woman and I had to agree. It looks better to me because I look like I feel inside. Wearing drab and seeing myself like that looks, well, weird. When I said I had something to tell her she said "Oh god…", I said it may seem a bit strange, but just to try and go with it. She said, "Is it anything to do with that nail varnish you’re wearing?" It was just clear varnish, actually the nail strengthener that mum had bought me for Christmas (great stuff), but yes, it was something to do with that. She thought I was going to tell her I’m gay or something, perhaps what most people first think when you sit them down with a serious look on your face, but no, I’m not that. It was fine though, no, it was actually very lovely; she wanted to know all about it, how it had affected me, what I had been up to in the last year, where I wanted to go from here. She thought I was very brave, and above all honest. The honesty thing is kind of a key factor in my decision to finally do something about myself. I can’t go around being a fake person, meeting people and not showing who I really am, lying to friends and family about what I’m doing, who my "other" friends are… it grinds you down, and I hate the feeling of falseness it brings. So when I tell someone close to me it’s bound to be a weight off my mind, something off my chest… but when the people close to me react in such a positive and caring way, it’s truly wonderful, and gives me that little bit of extra strength, and determination to do what’s right, and reassurance that what I’m doing IS right. When we were saying goodbye she grabbed both my hands, looked me in the eye and said, "Thank you, thank you". No Tracy, thank YOU.
    Feb 06, 2005 454
  • 05 Feb 2005
    I am here for a reason, not because I have nothing better to do… My apologies to Christina for posting on her blog by way of retaliation for being named and shamed for something I did not do. It was not my intention to argue about who the real Miss Spellings were, only to defend myself against such false accusations. I’m quite a thorough person, if I was going to point out peoples’ spelling mistakes on this site I would be here forever because spelling generally here is abysmal. I don’t hold that against people though, it’s purely a criticism of present day methods of education. But Kendra if you feel the need to play the detective and humiliate people in such a way then at least get your facts straight. I repeat, I am known only as Lucy on this site, and I have never posted anonymously in such a way. We’re not here to learn English, and if we were I certainly wouldn’t be the teacher. I came here in the hope of finding resources for the transgendered, and of making friends with others like me. I didn’t come here to get involved in virtual-playground antics. If you think I’ve spent the last year examining spelling and grammar rather than actual content then think again. I looked back at the original comment by Miss Spelling, it struck me as being somewhat light-hearted, a swipe at Microsoft perhaps? But whether or not you found the original remark offensive Kendra, I certainly found it offensive that you have decided to openly suggest it was me who made it, for no apparent reason. The second Miss Spelling’s comment looked to me as if it were someone looking for mistakes for the sake of it. I couldn’t see any other reason for it than an attempt at belittling Christina. Perhaps the two Miss Spellings would like to come forward and explain their actions? I came here because I felt I needed help, but now I want to offer my help too. I’ve been through some hard times, made some difficult decisions, and have now embarked on my transition. That is why I am still here. I continue to meet others in similar situations as me, and the support I get from just being able to talk to these people is invaluable. I have no desire to raise myself on a pedestal or try to appear superior in any way. Changing one’s physical sex, and perhaps more importantly one’s gender role within society is not to be taken lightly, and it is important to me. It’s what really matters to me, not who said what or who did that, so I can’t help but resent being brought into the fray. Please don’t drag me into such things, however insignificant.
    551 Posted by Lucy Diamond
  • I am here for a reason, not because I have nothing better to do… My apologies to Christina for posting on her blog by way of retaliation for being named and shamed for something I did not do. It was not my intention to argue about who the real Miss Spellings were, only to defend myself against such false accusations. I’m quite a thorough person, if I was going to point out peoples’ spelling mistakes on this site I would be here forever because spelling generally here is abysmal. I don’t hold that against people though, it’s purely a criticism of present day methods of education. But Kendra if you feel the need to play the detective and humiliate people in such a way then at least get your facts straight. I repeat, I am known only as Lucy on this site, and I have never posted anonymously in such a way. We’re not here to learn English, and if we were I certainly wouldn’t be the teacher. I came here in the hope of finding resources for the transgendered, and of making friends with others like me. I didn’t come here to get involved in virtual-playground antics. If you think I’ve spent the last year examining spelling and grammar rather than actual content then think again. I looked back at the original comment by Miss Spelling, it struck me as being somewhat light-hearted, a swipe at Microsoft perhaps? But whether or not you found the original remark offensive Kendra, I certainly found it offensive that you have decided to openly suggest it was me who made it, for no apparent reason. The second Miss Spelling’s comment looked to me as if it were someone looking for mistakes for the sake of it. I couldn’t see any other reason for it than an attempt at belittling Christina. Perhaps the two Miss Spellings would like to come forward and explain their actions? I came here because I felt I needed help, but now I want to offer my help too. I’ve been through some hard times, made some difficult decisions, and have now embarked on my transition. That is why I am still here. I continue to meet others in similar situations as me, and the support I get from just being able to talk to these people is invaluable. I have no desire to raise myself on a pedestal or try to appear superior in any way. Changing one’s physical sex, and perhaps more importantly one’s gender role within society is not to be taken lightly, and it is important to me. It’s what really matters to me, not who said what or who did that, so I can’t help but resent being brought into the fray. Please don’t drag me into such things, however insignificant.
    Feb 05, 2005 551
  • 24 Jan 2005
    A postcard from the lakes Pippa my love, thank you for a perfect weekend, again. Your promptly written blog touched me deeply, you are so sweet and I am so glad to have met you, and well, it’s all very moving. I’m sure most of you out there will have read the afore mentioned blog, so apologies if I bore you by repeating bits, but just in case any of you bloggers out there have forgotten, the impetus for my blog is that it is written by me, for me, and I am simply flattered should anyone choose to read it and feel so inclined as to comment on it. It’s my life, a personal record, and my thoughts, sometimes a way of working through them, but of course it is also public and I am happy to share my thoughts and feelings with you all, but no more apologies ok… I collected Pip from her home in the deepest depths of Lancashire on Friday evening, and as usual, we talked all the way home, and carried on talking when we got there. Pip said she hoped I didn’t mind that she was in drab, and I’m wondering whether I even need to go there, for the benefit of you readers that is. Just in case…. NOOOOO, no no no, I don’t mind at all, not one bit, no sireee. See, if anyone needs an explanation, and I know you don’t Pip, how can I put this…? Pip is a real person; I am not in love with Pippa the icon, Pippa the 50’s starlet, Pippa Girlygirl, or any other image that may or may not have appeared on Trannyweb. No, I am in love with a person called Pip, sometimes known as Pippa, a very human, and real, person. It’s not because she sometimes dresses, and acts, all girly, it’s because however she is dressed, she is lovely. Even when she is a he. And quite rightly she has no qualms about admitting that she is really a he, and neither do I. On Friday I actually felt it was nice to have a man about the house, (later that night it felt even nicer). On Saturday it was lovely to see my sweet little flower, Pippa blossom again and express her girly side, and on Sunday, it was lovely to step out into the big wide world with a handsome, confident and charming man on my arm. Saturday was a day of relaxation and pampering. Pip works bloody hard and I want her to enjoy the sanctuary that my cottage offers; peace, tranquillity, lots of sleep, and as much food and drink as you can handle. And a good hot bath. SOOO, we slept in late, had a hearty breakfast, each had a hot bath, a bit of personal pampering, curled up in front of the telly, and ate, er, some more. Then curled up again on the sofa. At the stroke of midnight, as if on cue, Pippa laid her head on my breast and fell asleep. Now many people’s reaction to that would be, oh how rude, or, well that shows how interesting Lucy must be, or, pfff – lightweight, or other such patronising remarks. I see it this way: I hope for nothing more from Pippa when she visits than for her to feel comfortable. Maybe you would have had to be there to get this, but when Pippa fell asleep on me, it was both lovely and flattering. I mean, you wouldn’t rest your head on someone and fall asleep unless you felt comfortable with them would you. The person I love, asleep in my arms, head against my breast, both of us peaceful and content. Rude? No, not at all. Just at home. It was lovely. So Sunday we got up when we were awake, and not a moment before. Croissants and coffee for breakfast today, after which Pip suggested we do lunch on the way home. Windermere is not far from my house, so, it being more picturesque than Charnock Richard service station and probably anywhere else on the way back to Pip’s, we went there. Parked up by the lake, and strolled along the water’s edge. I could say there was a cool, refreshing breeze, but no, it was bloody freezing. However the sun was out, was a clear, bright day, and it was just gorgeous. We ambled on up the hill, past the two, very tempting chocolate shops, drooling slightly, and into the village. To the top of the hill, and back down again, via the pub, for a bite to eat. And yes, as per Pippa’s blog, the bongo player really could not keep his eyes off me, for whatever reason, who knows, and who cares. Pip had asked if I had a small mixing desk she could borrow, (now I could have said "he" there, as it was Pip the male drummer that needed the desk, but I didn’t, and it really doesn’t matter does it…). Anyhow, yes I did have a spare desk, but it was at my mum’s, so Pip was gonna have to meet her if she wanted to borrow it. Rang mum from Bowness and headed off in her direction. Coffee, cake and hugs and we were on our way again, back to Pip’s house. Mum hasn’t actually spoken to me since, but I’m sure she liked you really, Pip! On my way home I called in at our local Spar shop. Pippa and I went there once to stock up on vodka, you could say that people in my home town are not exactly used to that sort of thing, girls like us I mean. But they hadn’t refused to serve us or threatened to call the police, and I needed stuff for my dinner so I thought I’d risk it again. Saw through the door that there were 7 or 8 people in the queue for the checkout and a few others milling around. For a split second I almost felt like walking past the place, something that’s never happened to me, but it was a fleeting moment and it would have been against my principles and I was bloody hungry. By the time I’d found all the ingredients I needed for a carbonara, the queue had dissipated, and in fact, no-one seemed to have noticed me. The girl on the checkout (younger than last time) never flinched, though I’m sure she read me. Anyhow, it is reassuring to know that I can mingle with people in my own town without them holding up crucifixes, or ringing a bell and shouting, "Unclean" on my behalf. I’m sure most people are at least curious, but most people don’t want that to be obvious because they do not want to appear disrespectful. We are not the pariahs that some of us seem to think we will be. Maybe I’ve been lucky so far to have had so little negativity towards my own situation, by so little I mean practically none, but I am becoming aware that not only are we tolerated, but many people out there, without ulterior motive, genuinely admire what we are doing: standing up for ourselves. We could have been hard pushed to find a "straighter" place than Bowness-on-Windermere for our Sunday afternoon stroll, but as far as I was aware we got less looks than anywhere we have ever been. Maybe because a boy/girl couple is somehow less conspicuous, but whatever the reason, I felt completely at ease. We went out because we wanted to, we did it for us, and not because we wanted to be noticed, or prove that we could go unnoticed. It felt, normal. It was after all a very normal thing to do. Normal and ordinary, but at the same time, very, very special.
    566 Posted by Lucy Diamond
  • A postcard from the lakes Pippa my love, thank you for a perfect weekend, again. Your promptly written blog touched me deeply, you are so sweet and I am so glad to have met you, and well, it’s all very moving. I’m sure most of you out there will have read the afore mentioned blog, so apologies if I bore you by repeating bits, but just in case any of you bloggers out there have forgotten, the impetus for my blog is that it is written by me, for me, and I am simply flattered should anyone choose to read it and feel so inclined as to comment on it. It’s my life, a personal record, and my thoughts, sometimes a way of working through them, but of course it is also public and I am happy to share my thoughts and feelings with you all, but no more apologies ok… I collected Pip from her home in the deepest depths of Lancashire on Friday evening, and as usual, we talked all the way home, and carried on talking when we got there. Pip said she hoped I didn’t mind that she was in drab, and I’m wondering whether I even need to go there, for the benefit of you readers that is. Just in case…. NOOOOO, no no no, I don’t mind at all, not one bit, no sireee. See, if anyone needs an explanation, and I know you don’t Pip, how can I put this…? Pip is a real person; I am not in love with Pippa the icon, Pippa the 50’s starlet, Pippa Girlygirl, or any other image that may or may not have appeared on Trannyweb. No, I am in love with a person called Pip, sometimes known as Pippa, a very human, and real, person. It’s not because she sometimes dresses, and acts, all girly, it’s because however she is dressed, she is lovely. Even when she is a he. And quite rightly she has no qualms about admitting that she is really a he, and neither do I. On Friday I actually felt it was nice to have a man about the house, (later that night it felt even nicer). On Saturday it was lovely to see my sweet little flower, Pippa blossom again and express her girly side, and on Sunday, it was lovely to step out into the big wide world with a handsome, confident and charming man on my arm. Saturday was a day of relaxation and pampering. Pip works bloody hard and I want her to enjoy the sanctuary that my cottage offers; peace, tranquillity, lots of sleep, and as much food and drink as you can handle. And a good hot bath. SOOO, we slept in late, had a hearty breakfast, each had a hot bath, a bit of personal pampering, curled up in front of the telly, and ate, er, some more. Then curled up again on the sofa. At the stroke of midnight, as if on cue, Pippa laid her head on my breast and fell asleep. Now many people’s reaction to that would be, oh how rude, or, well that shows how interesting Lucy must be, or, pfff – lightweight, or other such patronising remarks. I see it this way: I hope for nothing more from Pippa when she visits than for her to feel comfortable. Maybe you would have had to be there to get this, but when Pippa fell asleep on me, it was both lovely and flattering. I mean, you wouldn’t rest your head on someone and fall asleep unless you felt comfortable with them would you. The person I love, asleep in my arms, head against my breast, both of us peaceful and content. Rude? No, not at all. Just at home. It was lovely. So Sunday we got up when we were awake, and not a moment before. Croissants and coffee for breakfast today, after which Pip suggested we do lunch on the way home. Windermere is not far from my house, so, it being more picturesque than Charnock Richard service station and probably anywhere else on the way back to Pip’s, we went there. Parked up by the lake, and strolled along the water’s edge. I could say there was a cool, refreshing breeze, but no, it was bloody freezing. However the sun was out, was a clear, bright day, and it was just gorgeous. We ambled on up the hill, past the two, very tempting chocolate shops, drooling slightly, and into the village. To the top of the hill, and back down again, via the pub, for a bite to eat. And yes, as per Pippa’s blog, the bongo player really could not keep his eyes off me, for whatever reason, who knows, and who cares. Pip had asked if I had a small mixing desk she could borrow, (now I could have said "he" there, as it was Pip the male drummer that needed the desk, but I didn’t, and it really doesn’t matter does it…). Anyhow, yes I did have a spare desk, but it was at my mum’s, so Pip was gonna have to meet her if she wanted to borrow it. Rang mum from Bowness and headed off in her direction. Coffee, cake and hugs and we were on our way again, back to Pip’s house. Mum hasn’t actually spoken to me since, but I’m sure she liked you really, Pip! On my way home I called in at our local Spar shop. Pippa and I went there once to stock up on vodka, you could say that people in my home town are not exactly used to that sort of thing, girls like us I mean. But they hadn’t refused to serve us or threatened to call the police, and I needed stuff for my dinner so I thought I’d risk it again. Saw through the door that there were 7 or 8 people in the queue for the checkout and a few others milling around. For a split second I almost felt like walking past the place, something that’s never happened to me, but it was a fleeting moment and it would have been against my principles and I was bloody hungry. By the time I’d found all the ingredients I needed for a carbonara, the queue had dissipated, and in fact, no-one seemed to have noticed me. The girl on the checkout (younger than last time) never flinched, though I’m sure she read me. Anyhow, it is reassuring to know that I can mingle with people in my own town without them holding up crucifixes, or ringing a bell and shouting, "Unclean" on my behalf. I’m sure most people are at least curious, but most people don’t want that to be obvious because they do not want to appear disrespectful. We are not the pariahs that some of us seem to think we will be. Maybe I’ve been lucky so far to have had so little negativity towards my own situation, by so little I mean practically none, but I am becoming aware that not only are we tolerated, but many people out there, without ulterior motive, genuinely admire what we are doing: standing up for ourselves. We could have been hard pushed to find a "straighter" place than Bowness-on-Windermere for our Sunday afternoon stroll, but as far as I was aware we got less looks than anywhere we have ever been. Maybe because a boy/girl couple is somehow less conspicuous, but whatever the reason, I felt completely at ease. We went out because we wanted to, we did it for us, and not because we wanted to be noticed, or prove that we could go unnoticed. It felt, normal. It was after all a very normal thing to do. Normal and ordinary, but at the same time, very, very special.
    Jan 24, 2005 566
  • 21 Jan 2005
    Round in circles Just a quickie, while my nails dry (typing with a pen), for anyone who may be interested in the continuing saga with PayPal (when your card expires it could be you)… Still no sensible response from them; yesterday I got a mail saying, "On 01/18/05 I replied to the email message you sent regarding your PayPal account. As part of PayPal's commitment to excellence, I want to make sure I met your needs in my response. Would you please take a minute to answer a few questions to let me know how I did?" Followed by links and so on then, "Thank you for your help!PayPal Customer Support". You can imagine how I scored them on their multiple-choice questions. There was also some opportunity to voice my specific opinions, which I did, again, in the hope that someone would actually read them this time. Commitment to excellence? Joke. Meeting my needs with their response? What response? Customer support? Er… in what sense of support might that be…? As Katie has effectively resolved the problem on their behalf, I’m not really too bothered. I just think that such organisations need to be made aware of their complete lack of support in such situations, not to mention the fact that their automatic procedures potentially (at least) leave their customers out of pocket, and are completely unfair, if not downright illegal. I’m still hoping for someone to contact me in specific response to the issues I have raised, perhaps I’m being optimistic. Pippa is coming for the weekend, so I’m actually a very happy bunny. Right, nails nearly dry, I’ll go and do my legs. Hope you all have a good weekend too. xx
    427 Posted by Lucy Diamond
  • Round in circles Just a quickie, while my nails dry (typing with a pen), for anyone who may be interested in the continuing saga with PayPal (when your card expires it could be you)… Still no sensible response from them; yesterday I got a mail saying, "On 01/18/05 I replied to the email message you sent regarding your PayPal account. As part of PayPal's commitment to excellence, I want to make sure I met your needs in my response. Would you please take a minute to answer a few questions to let me know how I did?" Followed by links and so on then, "Thank you for your help!PayPal Customer Support". You can imagine how I scored them on their multiple-choice questions. There was also some opportunity to voice my specific opinions, which I did, again, in the hope that someone would actually read them this time. Commitment to excellence? Joke. Meeting my needs with their response? What response? Customer support? Er… in what sense of support might that be…? As Katie has effectively resolved the problem on their behalf, I’m not really too bothered. I just think that such organisations need to be made aware of their complete lack of support in such situations, not to mention the fact that their automatic procedures potentially (at least) leave their customers out of pocket, and are completely unfair, if not downright illegal. I’m still hoping for someone to contact me in specific response to the issues I have raised, perhaps I’m being optimistic. Pippa is coming for the weekend, so I’m actually a very happy bunny. Right, nails nearly dry, I’ll go and do my legs. Hope you all have a good weekend too. xx
    Jan 21, 2005 427
  • 20 Jan 2005
    If at first you don’t succeed… Although I’m now back to full membership without having to renew my subscription early, I still believe that PayPal’s automatic procedure of cancelling existing memberships with other websites just because card details need to be updated is completely ridiculous, so I thought at least they ought to review this policy. I wrote another letter in reply to the last email they sent me; they sent it back several times saying "in order to process your enquiry more efficiently…blah blah…" but it finally got through, though so far all I have had is another standard response. Scary but sexy when I’m angry, Pippa? Let’s see if this does it for you:- Please listen carefully, I shall say this only once (again). I do not require instructions on how to change a subscription funding source, so please stop sending me this useless information. My complaint is regarding your apparently automatic procedure of cancelling my membership with another party’s website prematurely, when my subscription to that site had been paid in full for the period of one year. You asked me to update my credit card details "to avoid any interruption to (my) service"; having done as you requested you promptly interrupted my service without warning for no apparent reason. My membership with that site had already been paid for and you had no right, or reason to deny me access to someone else’s website under such circumstances. Fortunately the webmaster of this particular site has been able to reinstate my membership at no extra cost to myself (thank goodness they are able to respond to such queries), so I am no longer requesting that you reimburse me for your premature cancellation of someone else’s service. You can all stop worrying now and stop trying to fob me off with standard email responses that do not address the issues I am trying so hard to get across to you. I shall not be insisting that you pay me back for the one day of membership that your system has cost me. I do however urge you to review such unnecessary and completely unfair procedures. I realise that you, the reader of this email will not be able to do that yourself and would need to pass it on to someone in a higher authority. Don’t be scared, I’m sure they won’t be angry with you for passing on a customer’s complaint. To recap: You asked me to renew my card details, I did so without hesitation, adding my new card in the way you set out in your help section. My fully paid membership with a third party’s site was then cancelled by yourselves several months before its renewal date, without reason ("that’s just the way it happens" is not a good reason). I was therefore denied access to a service I had already paid for, a service provided by someone else, not yourselves. What I would appreciate now is for someone to actually read this and respond, using their brain if possible, and not purely by rote. You have told me more than once that when credit card details are changed then "the Subscription and Recurring Payments will be cancelled. Canceling (sic) a subscription cancels all future scheduled payments of that subscription". I do understand that, you do not need to keep repeating it to me. Clearly, future scheduled payments should be cancelled if there has been no provision to make them, but existing pre-paid memberships should NOT be cancelled. People at PayPal, you have no legal right or justification to interfere with existing contracts of agreement between two other parties without their express wishes. Wouldn't it be a good idea to review such inappropriate procedures to avoid further distress to anyone else who might be so eager to follow your instructions in order to avoid interruption to their service? Perhaps it would also be a good idea to review how customer complaints such as this one are dealt with. This is my seventh attempt at getting any sense out of you. A relevant response this time would be much appreciated. Thank you Their response: Thank you for providing this information to us. It has been forwarded to our investigations team for further review. If any additional information is needed, our investigations team will contact you via e-mail. Well I would certainly like more information, ie why the hell do they do such ridiculous things? And will it happen again next time my card comes up for renewal? Actually I think I may try a different method of payment next time. Do you accept cash, Katie?!
    520 Posted by Lucy Diamond
  • If at first you don’t succeed… Although I’m now back to full membership without having to renew my subscription early, I still believe that PayPal’s automatic procedure of cancelling existing memberships with other websites just because card details need to be updated is completely ridiculous, so I thought at least they ought to review this policy. I wrote another letter in reply to the last email they sent me; they sent it back several times saying "in order to process your enquiry more efficiently…blah blah…" but it finally got through, though so far all I have had is another standard response. Scary but sexy when I’m angry, Pippa? Let’s see if this does it for you:- Please listen carefully, I shall say this only once (again). I do not require instructions on how to change a subscription funding source, so please stop sending me this useless information. My complaint is regarding your apparently automatic procedure of cancelling my membership with another party’s website prematurely, when my subscription to that site had been paid in full for the period of one year. You asked me to update my credit card details "to avoid any interruption to (my) service"; having done as you requested you promptly interrupted my service without warning for no apparent reason. My membership with that site had already been paid for and you had no right, or reason to deny me access to someone else’s website under such circumstances. Fortunately the webmaster of this particular site has been able to reinstate my membership at no extra cost to myself (thank goodness they are able to respond to such queries), so I am no longer requesting that you reimburse me for your premature cancellation of someone else’s service. You can all stop worrying now and stop trying to fob me off with standard email responses that do not address the issues I am trying so hard to get across to you. I shall not be insisting that you pay me back for the one day of membership that your system has cost me. I do however urge you to review such unnecessary and completely unfair procedures. I realise that you, the reader of this email will not be able to do that yourself and would need to pass it on to someone in a higher authority. Don’t be scared, I’m sure they won’t be angry with you for passing on a customer’s complaint. To recap: You asked me to renew my card details, I did so without hesitation, adding my new card in the way you set out in your help section. My fully paid membership with a third party’s site was then cancelled by yourselves several months before its renewal date, without reason ("that’s just the way it happens" is not a good reason). I was therefore denied access to a service I had already paid for, a service provided by someone else, not yourselves. What I would appreciate now is for someone to actually read this and respond, using their brain if possible, and not purely by rote. You have told me more than once that when credit card details are changed then "the Subscription and Recurring Payments will be cancelled. Canceling (sic) a subscription cancels all future scheduled payments of that subscription". I do understand that, you do not need to keep repeating it to me. Clearly, future scheduled payments should be cancelled if there has been no provision to make them, but existing pre-paid memberships should NOT be cancelled. People at PayPal, you have no legal right or justification to interfere with existing contracts of agreement between two other parties without their express wishes. Wouldn't it be a good idea to review such inappropriate procedures to avoid further distress to anyone else who might be so eager to follow your instructions in order to avoid interruption to their service? Perhaps it would also be a good idea to review how customer complaints such as this one are dealt with. This is my seventh attempt at getting any sense out of you. A relevant response this time would be much appreciated. Thank you Their response: Thank you for providing this information to us. It has been forwarded to our investigations team for further review. If any additional information is needed, our investigations team will contact you via e-mail. Well I would certainly like more information, ie why the hell do they do such ridiculous things? And will it happen again next time my card comes up for renewal? Actually I think I may try a different method of payment next time. Do you accept cash, Katie?!
    Jan 20, 2005 520
  • 19 Jan 2005
    Diamond on gold again Cerys you’re a cynic. Had my card not been due for renewal I would have been suspicious… Shan, yes I had contacted Katie to inform her of this strange occurrence, and she responded quickly, efficiently and courteously by reinstating my gold membership. Unlike PayPal who responded to my last letter by sending me the same standard email response they’d sent me when I first contacted them. What is wrong with these people?! I will be writing back to them to point out the error of their ways. No doubt they’ll direct me to the nearest call centre, probably the nearest one in Pakistan actually. "ThankyouforcallingPayPalmyname’sChandrikahowcanIhelpyouplease?" Except that would probably be the Sheffield call centre; at the Pakistani and Indian call centres the staff are told to use an English sounding name, as we Brit's cannot possibly take in names more complicated than Jane and Susan. Of course this isn't a problem for the Asian staff who are happy to oblige in return for their generous wage of 3 rupees a year. I wrote back to Katie and thanked her profusely, she is after all on the other side of the world at the moment. I hope all you girls realise how hard she works to keep this thing going and that she really does care about us all. I told her I was proud to be part of this site, hosted by someone so wonderful and considerate, I hope you all are too. Right, now I have some Full Members’ forums to catch up on…
    441 Posted by Lucy Diamond
  • Diamond on gold again Cerys you’re a cynic. Had my card not been due for renewal I would have been suspicious… Shan, yes I had contacted Katie to inform her of this strange occurrence, and she responded quickly, efficiently and courteously by reinstating my gold membership. Unlike PayPal who responded to my last letter by sending me the same standard email response they’d sent me when I first contacted them. What is wrong with these people?! I will be writing back to them to point out the error of their ways. No doubt they’ll direct me to the nearest call centre, probably the nearest one in Pakistan actually. "ThankyouforcallingPayPalmyname’sChandrikahowcanIhelpyouplease?" Except that would probably be the Sheffield call centre; at the Pakistani and Indian call centres the staff are told to use an English sounding name, as we Brit's cannot possibly take in names more complicated than Jane and Susan. Of course this isn't a problem for the Asian staff who are happy to oblige in return for their generous wage of 3 rupees a year. I wrote back to Katie and thanked her profusely, she is after all on the other side of the world at the moment. I hope all you girls realise how hard she works to keep this thing going and that she really does care about us all. I told her I was proud to be part of this site, hosted by someone so wonderful and considerate, I hope you all are too. Right, now I have some Full Members’ forums to catch up on…
    Jan 19, 2005 441
  • 18 Jan 2005
    No pals of mine I’m a little bit peeved today so I’m going to have a whinge, I don’t do it very often do I? This morning I got an email from PayPal saying that my credit card was due to expire so I should update my details or terrible things might happen. Conscientious and law-abiding citizen that I am I duly responded and went straight to their site and added my new card details. A short while of surfing later I received an email back from them, oh confirmation and gracious thanks for being a good girl I thought. Sadly, no. A terse message saying, "You have successfully cancelled your Subscription to Gold-Annual. You will not be invoiced for this Subscription again." Gold-Annual I thought, who are they? Hang on, that’s my Trannyweb membership status, that can’t be right. So I went back to the PayPal site and there were my new card details, all seemingly correct along with a record of this apparent request for cancellation. I checked on Trannyweb, "Your membership level does not allow access to this area…" What??!! I can’t see all those beautiful girls’ pics or read all the forums, and I’m now a humble, basic member? Noooooooo. So I contacted PayPal via their query page on the website. They replied with an automated response about how to change funding sources, adding that, "Canceling (sic) a subscription cancels all future scheduled payments of that subscription." No no no, you buggers asked me to update my card details and I’ve done that, so I mailed them explaining exactly what the problem was. I didn’t cancel anything and the remaining 3 and a half months of my membership has been taken away, WHY? They replied briefly: "Thank you for taking the time to write to us with your concerns. I am happy to assist you further. I'm sorry for the inconvenience this has caused you but when you (sic) credit card is altered in any way your subscriptions are cancelled. If you have an issue of immediate concern and need to contact PayPal by phone, please call our Customer Service agents at 08707 307 191." Some fucking assistance that is. My experience (vast, trust me) with customer service call centres tells me that there is no way they would be able to deal with this satisfactorily over the phone, they would just quote me their procedures, or tell me to write in with a complaint. I’d had enough, it was time for one of my letters: "You are happy to assist me by telling me to contact someone else?! This is not a great deal of assistance as I will now incur further costs by having to telephone you. You say when credit card details are changed all subscriptions are cancelled; then how am I supposed to update my details without losing my membership to such sites? As I explained in my last email, I made a payment via yourselves for one year's membership to the site in question, you as an interim party have NO RIGHT to cancel this fully paid membership with immediate effect and without warning. Obviously had my card expired and not been replaced then you would not be able to collect future subscriptions WHEN THEY BECAME DUE. This subscription is not due for renewal until May 1st and my card has indeed been replaced and the details updated as you requested. If your system automatically cancels memberships prematurely then your system needs to be changed; it is illegal and totally unfair for you to intervene in a contract between two other parties unless specifically requested by either of them. I therefore request that you reimburse the cost of the 3 months+ membership, paid by me in advance, which you have now denied me through no fault of my own. Your actions in this case have been inappropriate and unjust. If you are unable to deal with this matter yourself then please forward this email to someone who can. Thank you". I’m still waiting for a response. It’s not a great deal of money, but I don’t like chucking it about unnecessarily and in this case there is a principle. All I did was supply them with my new card details and they’ve stripped me of my full membership, already paid for, with Trannyweb. What the fuck has that got to do with them? Their job is to take my money and pass it on to Katie and co. They did that and now they want to do it again, but somewhat prematurely. Well it’s not on. Don’t take this sort of nonsense girls, stand up for your rights however petty. Don’t let these automated systems take over the world. There now, I do feel better. Thank Goddess I can still blog.
    477 Posted by Lucy Diamond
  • No pals of mine I’m a little bit peeved today so I’m going to have a whinge, I don’t do it very often do I? This morning I got an email from PayPal saying that my credit card was due to expire so I should update my details or terrible things might happen. Conscientious and law-abiding citizen that I am I duly responded and went straight to their site and added my new card details. A short while of surfing later I received an email back from them, oh confirmation and gracious thanks for being a good girl I thought. Sadly, no. A terse message saying, "You have successfully cancelled your Subscription to Gold-Annual. You will not be invoiced for this Subscription again." Gold-Annual I thought, who are they? Hang on, that’s my Trannyweb membership status, that can’t be right. So I went back to the PayPal site and there were my new card details, all seemingly correct along with a record of this apparent request for cancellation. I checked on Trannyweb, "Your membership level does not allow access to this area…" What??!! I can’t see all those beautiful girls’ pics or read all the forums, and I’m now a humble, basic member? Noooooooo. So I contacted PayPal via their query page on the website. They replied with an automated response about how to change funding sources, adding that, "Canceling (sic) a subscription cancels all future scheduled payments of that subscription." No no no, you buggers asked me to update my card details and I’ve done that, so I mailed them explaining exactly what the problem was. I didn’t cancel anything and the remaining 3 and a half months of my membership has been taken away, WHY? They replied briefly: "Thank you for taking the time to write to us with your concerns. I am happy to assist you further. I'm sorry for the inconvenience this has caused you but when you (sic) credit card is altered in any way your subscriptions are cancelled. If you have an issue of immediate concern and need to contact PayPal by phone, please call our Customer Service agents at 08707 307 191." Some fucking assistance that is. My experience (vast, trust me) with customer service call centres tells me that there is no way they would be able to deal with this satisfactorily over the phone, they would just quote me their procedures, or tell me to write in with a complaint. I’d had enough, it was time for one of my letters: "You are happy to assist me by telling me to contact someone else?! This is not a great deal of assistance as I will now incur further costs by having to telephone you. You say when credit card details are changed all subscriptions are cancelled; then how am I supposed to update my details without losing my membership to such sites? As I explained in my last email, I made a payment via yourselves for one year's membership to the site in question, you as an interim party have NO RIGHT to cancel this fully paid membership with immediate effect and without warning. Obviously had my card expired and not been replaced then you would not be able to collect future subscriptions WHEN THEY BECAME DUE. This subscription is not due for renewal until May 1st and my card has indeed been replaced and the details updated as you requested. If your system automatically cancels memberships prematurely then your system needs to be changed; it is illegal and totally unfair for you to intervene in a contract between two other parties unless specifically requested by either of them. I therefore request that you reimburse the cost of the 3 months+ membership, paid by me in advance, which you have now denied me through no fault of my own. Your actions in this case have been inappropriate and unjust. If you are unable to deal with this matter yourself then please forward this email to someone who can. Thank you". I’m still waiting for a response. It’s not a great deal of money, but I don’t like chucking it about unnecessarily and in this case there is a principle. All I did was supply them with my new card details and they’ve stripped me of my full membership, already paid for, with Trannyweb. What the fuck has that got to do with them? Their job is to take my money and pass it on to Katie and co. They did that and now they want to do it again, but somewhat prematurely. Well it’s not on. Don’t take this sort of nonsense girls, stand up for your rights however petty. Don’t let these automated systems take over the world. There now, I do feel better. Thank Goddess I can still blog.
    Jan 18, 2005 477