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  • Topic: Membership issue

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    • October 20, 2010 11:19 PM BST
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      Hi, I filled out all of the forms and processed the Credit card data for a trial full membership yesterday but my membership was cut off last nigh and returned to the basic level. What can I do to get my full member status back?
    • October 27, 2010 3:32 PM BST
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      Can someone in the know please answer this lady, and give her a reason or rectify the matter i
      Cristine Jennifer Shye B.acc. BL (GS Admin) Tongue out

      Don't get angry
      when others are talking behind your back... because they're just proving
      that your life is obviously more interesting than theirs.
    • October 27, 2010 5:51 PM BST
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      Hi Bobby, apologies for not replying sooner. You could have had an instant answer by contacting us via Live Help that's on most pages in the site or within 24 hours by sending an email to

      I've checked your account and cannot see any reason why it should have changed back to Basic. I've changed it to Full Quarterly. Please do keep an eye on it and do let me know if it happens again. I think it should be fine now.

      Hugs, Katie x

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