November 25, 2010 5:15 PM GMT
Hi Janis,
Sounds like you've come down with "PM Rot." Your messages don't show up in "Sent" because they weren't, they have gone off into the great pink void. I've been having the same since I joined the old TW and have reported it to tech support several times, as have others.
Since we are so close to the new site going live, I doubt any effort will go into solving it.
Here's a work around that {usually} works:
After sending a PM immediately check the Sent Folder to see if it is there. If it is great, if not use your browser's Back button a couple of times til you get back to where you composed the PM. Send it again. Repeat the above.
Rae, who also suffers from PM Rot, has dubbed this the "Melody Method."
I've found I get better results going the the recipient's Profile and click on the pink "Messages" button (not the Send This Member a Message box that's actually on the profile page.)
As I said above, this usually works eventually, it has taken as many as 12 tries to send a PM, and I gave up after 20 tries once trying to reply to Judith.
Best,
Mellie
November 25, 2010 7:09 PM GMT
Haha, Melody, I do indeed recall the 'Melody Method'. It - usually - does work, Janis, so please don't give up trying ...
Rae x
November 25, 2010 10:17 PM GMT
Hi Lucy,
Welcome to TGS. I'm glad it worked for you.
When you press the "Add to Friends" button, you are basically sending the potential friend a request to be their friend. They have to "Approve" your request before you become their friend.
Best,
Mellie
December 7, 2010 1:48 PM GMT
Hopefully, there will shortly be no need for the Melody Method, although it's been a great work-around. Thanks Melody.
Hopefully, you'll find that internal mail on our new site is much, much better.
Hugs, Katie x